Privacy Policy

UDOM Hair Extensions — Privacy Policy · Last updated: September 21, 2026

At udom.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

Information We Collect

We may collect personal information from you when you visit our website, register a wholesale account, place an order, subscribe to our newsletter, or engage with our customer service. This information may include:
Name
Contact information (such as email address, phone number, and mailing address)
Business information (such as salon name, license or professional credentials, and resale details, where applicable)
Payment information (such as credit card details)
Demographic information
User-generated content (such as reviews and comments)

We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior.

How We Use Your Information

We may use the information we collect from you for various purposes, including:
Processing and fulfilling orders
Verifying wholesale and professional accounts
Communicating with you about your orders, account, or inquiries
Providing customer support and assistance
Sending promotional offers, newsletters, and marketing communications
Analyzing website usage and improving our services
Preventing fraudulent transactions and ensuring the security of our website

Text Message Communication

By providing your mobile number, you consent to receive text messages from UDOM Hair Extensions regarding orders, account updates, and promotions. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out at any time.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

Your Choices

You have the right to access, update, or delete your personal information at any time. You can also choose to opt out of receiving marketing communications from us by following the unsubscribe instructions included in the emails we send you.

Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell your personal information. To exercise these rights, contact us at info@udom.com.

Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you believe we may have inadvertently collected personal information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page.

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at info@udom.com or by mail at Udom, 431 N Fairfax Ave, Los Angeles, CA 90036, USA.